PERSONAL DATA PROTECTION POLICY
WHAT DOES THIS PRIVACY POLICY APPLY TO?
This privacy policy applies to this website, as well as to all other online initiatives belonging to the company SARL NATURARCH and collecting personal data (the " media "). Consequently, this Policy does not apply to third-party websites, including those that may be mentioned on our Materials via a link.
Please note that if the legislation of your country so requires, this privacy policy may be supplemented by local provisions which we strongly invite you to consult on our Supports.
WHAT DATA DO WE COLLECT FROM YOU?
With your prior consent, when you use our Media we may collect and process some or all of the following data:
- the data you provide (i) by filling in forms, (ii) by uploading content online, (iii) by subscribing to online services (e.g. applications and social network pages) or (iv) by sending us correspondence:
- first and last name ;
- e-mail address ;
- sex ;
- telephone number ;
- postal address ;
- age/date of birth ;
- your opinion on our products ;
- payment information (on e-commerce media) ;
- your purchase history (on Supports commerce électronique) ;
- any special request you may send us (mainly for archiving purposes);
- the photos or videos you'd like to share.
- We may ask you to complete surveys, which we use for scientific and statistical purposes.
DO WE COLLECT YOUR IP ADDRESS AND COOKIES?
We may collect your IP address and browser type for system administration and/or statistical purposes and without identifying any other individual information.
In some cases, we may also use cookies, which are small files of letters and numbers downloaded to your terminal when you access our Media. We mainly use cookies to recognize you when you reconnect to our Media and to display content likely to match your interests.
Internet browsers are usually set to accept cookies by default, but you can easily change this by modifying your browser settings. However, please note that if you choose to disable cookies, some parts of our Materials may not be accessible.
If you have any questions about cookies, please contact us at info@naturarch.com
HOW DO WE USE YOUR PERSONAL DATA?
We mainly use your personal data to manage our customers / prospects, and in particular to respond to your requests or to send you regular news and information about our products, brands, operations and/or media that may be of interest to you.
We also use your data to improve your digital experience on our Supports: to understand your interest in our Supports and their content, to manage your online account, to validate your participation in our operations, to process your payments, to ensure that our Supports are presented in a way that is best suited to you and your terminal, and to protect you against possible fraudulent actions.
HOW CAN YOU ACCESS YOUR PERSONAL DATA?
You always have the possibility of contacting us by post, e-mail or telephone (please refer to the contact details indicated in the conditions of use of the Media you are using) to consult the personal data we hold about you.
If you identify an error in this data or if you consider it incomplete or ambiguous, you can also ask us to correct, complete or clarify it.
You may also object to your data being used for commercial canvassing purposes or communicated to third parties for this purpose.
Finally, you can ask us to delete any personal data we hold about you. However, please note that we may keep a record of your data for archiving purposes (in particular where we are required to do so by law).
DO WE SHARE YOUR PERSONAL DATA?
Subject to the provisions of this privacy policy, or unless we have obtained your prior consent, we may share your personal data with employees of our company or our service providers (for example, our Web agencies, which manage certain online operations on our behalf) and/or business partners for the aforementioned purposes, and only to the extent necessary to perform the tasks entrusted to them. These persons may contact you directly using the contact details you have provided.
Please note that we strictly require our service providers to use your personal data only to manage the services we ask them to provide. We also require these service providers to always act in compliance with applicable laws on the protection of personal data and to pay particular attention to the confidentiality of such data.
WHERE DO WE STORE YOUR PERSONAL DATA?
Your personal data is stored either in our databases or in those of our service providers.
In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country (including outside the European Union) from which you initially entered the data.
ARE YOUR PERSONAL DATA KEPT SECURELY?
We aim always to store your personal data in the safest and most secure manner, and only for as long as is necessary for the purposes for which it is to be processed. To this end, we take appropriate physical, technical and organizational measures to prevent as far as possible any alteration or loss of your data, or any unauthorized access to it.
On our e-commerce media, we manage your payment information using methods that meet industry standards (such as PCI DSS).
We inform you that this privacy policy may be modified by us. In this case, these modifications will be available on this page.
LOCAL REGULATIONS
France
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, as amended, you have the right to access, modify, rectify and delete your personal data. To exercise this right, please send a request with proof of identity to : info@naturarch.com.
